Privacy Policy

1. Introduction

Welcome to the Privacy Policy of Coastal Escapes Realty. Located at 123 Ocean View Avenue, Suite 200, Del Mar, CA 92014, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, www.coastalescapesrealty.com, and our services. Coastal Escapes Realty, led by Data Protection Officer, Anya Petrova, ensures compliance with all applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) where applicable. If you have any questions or concerns, please contact us at [email protected] or call us at (858) 555-7777.

2. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: This includes your name, address, email address, phone number, and any other information you provide when you register on our site, fill out a form, or contact us. For example, if you are interested in a property in Coronado, you might provide us with your preferred contact details and desired property features.
• Browsing Information: We collect data about your browsing activity on our website, such as the pages you visit, the links you click, and the searches you conduct. This helps us understand user behavior and optimize our site for a better user experience. We use tools like Google Analytics to gather this information.
• Device Information: We collect information about the device you use to access our website, including the device type, operating system, and IP address. This data helps us ensure our website is compatible with your device and helps prevent fraud.
• Cookies: We use cookies to enhance your experience on our website. Cookies are small files that are stored on your device and allow us to remember your preferences and track your activity. You can manage your cookie preferences through your browser settings. Learn more in our Cookies Policy.

3. How We Use Your Information

We use your information for the following purposes:

• To Provide Our Services: We use your information to provide you with the services you request, such as helping you find properties for sale or rent, connecting you with real estate agents, and processing your transactions. For instance, if you are looking to buy a luxury home in Beverly Hills, we will use your information to match you with suitable properties and agents.
• To Improve Our Website: We use your information to analyze website traffic and user behavior, allowing us to improve our website and make it more user-friendly.
• To Communicate with You: We use your information to respond to your inquiries, send you updates about our services, and provide you with marketing materials. You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in the email.
• To Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.
• To Customize Your Experience: Based on your browsing history and preferences, we might suggest properties in specific areas like Newport Beach or offer listings that match your stated criteria.

4. Sharing Your Information

We may share your information with the following third parties:

• Service Providers: We share your information with service providers who help us operate our website, process payments, and provide other services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Real Estate Agents: If you are interested in buying or selling a property, we may share your information with real estate agents who can assist you. These agents are independent contractors and are responsible for their own privacy practices.
• Legal Authorities: We may share your information with legal authorities if required by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring party.

We do not sell your personal information to third parties.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your information when it is transmitted over the internet.
• Firewalls: We use firewalls to protect our servers from unauthorized access.
• Access Controls: We restrict access to your information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to ensure that our security measures are effective.

Despite these measures, no security system is foolproof. We cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to restrict the processing of your personal information.
• Portability: You have the right to receive your personal information in a portable format.

To exercise these rights, please contact us at [email protected] or call us at (858) 555-7777. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to remove the information from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date above. Your continued use of our website after the posting of changes constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Coastal Escapes Realty
123 Ocean View Avenue, Suite 200
Del Mar, CA 92014
Email: [email protected]
Phone: (858) 555-7777

10. California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. These rights include:

• The Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.
• The Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
• The Right to Opt-Out: You have the right to opt-out of the sale of your personal information. As noted above, Coastal Escapes Realty does not sell your personal information.
• The Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your California privacy rights, please contact us at [email protected] or call us at (858) 555-7777. We will verify your request and respond as required by law.